Privacy Policy — b6vip

1.1 b6vip is committed to protecting the privacy and security of our members' personal information. This Privacy Policy describes the types of personal data we collect, how we use that data, with whom we share it, and the measures we take to keep it secure. This policy applies to all individuals who access or use the b6vip platform, including registered members and visitors.

1.2 This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the b6vip platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the conflict.

1.3 b6vip reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered members via email to the address on file, and a notice will be displayed on the platform homepage for a minimum of 14 days following the effective date of the change.

2.1 For the purposes of applicable data protection laws, the data controller responsible for your personal data is b6vip, the operator of the online betting platform accessible at https://b6vip.cam. b6vip is a company incorporated and licensed under applicable international online gaming regulations.

2.2 b6vip determines the purposes for which and the manner in which your personal data is processed. All inquiries regarding data protection, privacy rights, or the handling of your personal data should be directed to our Data Protection Officer via the contact details provided in Section 13 of this policy.

3.1 Account Registration Data. When you create a b6vip account, we collect the following personal information: full legal name, date of birth, residential address, email address, mobile phone number, and username. This information is required to verify your identity, confirm your eligibility to use the platform (21+ age requirement), and communicate with you regarding your account.

3.2 Financial Data. To process deposits and withdrawals, we collect the following payment-related information: Indonesian bank account details (bank name, account number, account holder name) or e-wallet identifiers (registered mobile number or account ID for OVO, DANA, GoPay, ShopeePay, LinkAja). We do not store full payment card numbers on our servers — all payment card transactions are processed through PCI-DSS compliant third-party payment processors.

3.3 Identity Verification Data (KYC). As part of our Know Your Customer (KYC) verification process, we may request and collect copies of identity documents including Indonesian national identity cards (KTP), passports, driver's licenses, utility bills, or bank statements. These documents are used solely to verify your identity and residential address and are stored securely in encrypted form.

3.4 Transactional Data. We automatically record details of all transactions conducted through your account, including: deposit amounts and timestamps, withdrawal requests and processing times, bet placements and settlements, bonus claims and wagering progress, and game session history. This data is necessary for account management, fraud prevention, and regulatory compliance.

3.5 Technical Data. When you access the b6vip platform, our servers automatically collect certain technical information including: IP address, device type and operating system, browser type and version, screen resolution, referring website URLs, and timestamps of page views. This data is collected for security monitoring, fraud detection, and platform performance optimisation.

3.6 Communications Data. If you contact our customer support team via live chat, email, or any other communication channel, we retain records of those communications including the content of your messages, attachments you send, and the timestamps of the correspondence. This data is used to provide effective customer support and to improve our services.

3.7 Marketing Preferences. With your consent, we collect information about your preferences for receiving promotional communications from b6vip, including your preferred communication channels (email, SMS, push notifications) and the types of promotions you are interested in (sports betting offers, casino bonuses, togel promotions).

4.1 Account Management. We use your personal data to create, maintain, and manage your b6vip account, including verifying your identity, processing account updates, and providing access to platform features and services.

4.2 Transaction Processing. Your financial data is used to process deposits to your account balance and to execute withdrawal requests to your registered bank account or e-wallet. All transactions are recorded for accounting, audit, and regulatory compliance purposes.

4.3 Fraud Prevention and Security. We analyse transactional data, technical data, and account activity patterns to detect and prevent fraudulent behaviour, money laundering, bonus abuse, collusion, and unauthorised access. This processing is necessary to protect both b6vip and our members from financial crime.

4.4 Regulatory Compliance. b6vip is subject to regulatory requirements governing online gambling operations, including anti-money laundering (AML) regulations and responsible gaming obligations. We process your personal data to comply with these legal requirements, including conducting KYC verification, maintaining transaction records, and reporting suspicious activity to relevant authorities where required by law.

4.5 Customer Support. We use your contact details and communications history to respond to your inquiries, resolve technical issues, investigate complaints, and provide assistance with account-related matters. Indonesian-speaking support agents may access your account history to provide contextually relevant assistance.

4.6 Marketing and Promotions. With your consent, we use your email address, mobile number, and marketing preferences to send you promotional offers, bonus notifications, and information about new games and features. You may withdraw your consent and unsubscribe from marketing communications at any time through your Account settings or by following the unsubscribe link in any promotional email.

4.7 Platform Improvement. We analyse aggregated and anonymised usage data to understand how members interact with the b6vip platform, identify popular games and features, optimise user experience, and develop new products and services. This processing does not involve the use of directly identifiable personal data.

4.8 Responsible Gaming. We use your account activity data to monitor betting patterns and identify potential indicators of problem gambling behaviour. Where concerning patterns are detected, we may proactively contact you to offer access to responsible gaming tools such as deposit limits, self-exclusion, or referrals to professional support services.

5.1 Service Providers. b6vip engages trusted third-party service providers to assist in operating the platform and delivering services to our members. These service providers may have access to your personal data to the extent necessary to perform their functions, and include: payment processors (banks, e-wallet providers, and payment gateway operators that facilitate deposits and withdrawals); KYC verification partners (identity verification services that validate the authenticity of submitted documents); customer support platforms (live chat software providers and ticketing systems); cloud hosting providers (secure data centre operators where our servers and databases are located); and marketing platforms (email service providers for delivering promotional communications to opted-in members). All service providers are contractually bound to maintain the confidentiality and security of your personal data and are prohibited from using your data for any purpose other than providing services to b6vip.

5.2 Game Providers. When you play casino games, live dealer games, or slots on the b6vip platform, certain technical data (including your account identifier and session information) is shared with the relevant game studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or Spribe) to facilitate game delivery and record game outcomes. Game providers do not receive your personal identity information such as name, address, or financial details.

5.3 Legal Obligations. b6vip may disclose your personal data where required to do so by law, court order, or government authority. This includes disclosures to law enforcement agencies in connection with the investigation of suspected criminal activity, disclosures to tax authorities in compliance with tax reporting obligations, and disclosures to gambling regulators as part of licensing compliance requirements. We will make reasonable efforts to notify you of such disclosures unless prohibited by law or court order.

5.4 Business Transfers. In the event that b6vip undergoes a merger, acquisition, corporate restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via email of any such transfer, and the acquiring entity will be bound by the terms of this Privacy Policy unless you consent to a revised policy.

5.5 No Third-Party Marketing. b6vip will never sell, rent, or otherwise disclose your personal data to third parties for their own marketing purposes without your explicit consent. You will not receive unsolicited marketing communications from third-party companies as a result of your relationship with b6vip.

6.1 What Are Cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website operators. b6vip uses cookies and similar tracking technologies to enhance your user experience, maintain platform security, and analyse platform performance.

6.2 Essential Cookies. These cookies are strictly necessary for the operation of the b6vip platform and cannot be disabled in our systems. They include: session cookies that keep you logged in as you navigate between pages; authentication cookies that verify your identity and prevent unauthorised access; and security cookies that detect suspicious activity and protect against fraudulent login attempts. These cookies do not collect personally identifiable information beyond what is necessary for platform functionality.

6.3 Performance Cookies. These cookies collect information about how you use the b6vip platform, including which pages you visit most frequently, how long you spend on each page, and whether you encounter any error messages. All data collected by performance cookies is aggregated and anonymised. This information helps us improve platform performance and user experience.

6.4 Functionality Cookies. These cookies enable the platform to remember your preferences and choices, such as language settings, display preferences, and favourite games. This allows us to provide a more personalised experience when you return to the platform.

6.5 Managing Cookies. Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies, or to notify you before a cookie is placed. However, please note that disabling essential cookies will prevent you from accessing certain features of the b6vip platform, including the ability to log in to your account.

7.1 b6vip employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and b6vip's servers is encrypted using 256-bit Secure Socket Layer (SSL) technology, the same standard used by major financial institutions worldwide.
• Secure Server Infrastructure: Personal data is stored on secure servers located in jurisdictions with robust data protection frameworks. Access to these servers is restricted to authorised personnel only and is subject to multi-factor authentication.
• Firewall Protection: b6vip's network infrastructure is protected by enterprise-grade firewalls that monitor and filter all incoming and outgoing traffic to prevent unauthorised access attempts.
• Regular Security Audits: Our security systems are regularly tested and audited by independent third-party security experts to identify and address vulnerabilities.
• Staff Training: All b6vip employees and contractors who have access to personal data undergo mandatory data protection and security training and are bound by strict confidentiality obligations.
• Incident Response Plan: b6vip maintains a comprehensive data breach response plan to ensure rapid detection, containment, and notification in the unlikely event of a security incident.

7.2 While b6vip takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

8.1 b6vip retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Specific retention periods include:

• Account Data: Personal information associated with active accounts is retained for the lifetime of the account plus 7 years following account closure, as required by anti-money laundering regulations and tax laws.
• Transactional Records: All deposit, withdrawal, bet, and settlement records are retained for a minimum of 7 years from the date of the transaction to comply with accounting standards and regulatory requirements.
• KYC Documents: Copies of identity verification documents are retained for 7 years following the closure of the account to which they relate, in accordance with AML record-keeping requirements.
• Communications: Customer support correspondence is retained for 3 years to facilitate complaint resolution and service improvement.
• Marketing Data: If you opt out of marketing communications, your email address and mobile number will be retained on a suppression list to ensure we do not inadvertently contact you in future, but no other marketing-related data will be retained.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

9.1 Under applicable data protection laws, you have the following rights with respect to your personal data:

• Right of Access: You have the right to request a copy of the personal data b6vip holds about you. This includes account information, transactional history, and communications records. Access requests can be submitted via email to our Data Protection Officer.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. Most account information can be updated directly through your Account settings panel.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent for processing based on consent. Please note that we may be required to retain certain data to comply with legal obligations even after you request deletion.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain situations, such as while we investigate a complaint you have made about the accuracy of your data.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing. This includes the right to object to direct marketing at any time.
• Right to Withdraw Consent: Where we process your personal data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9.2 To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13. We will respond to your request within 30 days. There is no fee for making a request, although we may charge a reasonable administrative fee if your request is manifestly unfounded, excessive, or repetitive.

10.1 b6vip operates internationally and may transfer your personal data to countries outside Indonesia for processing and storage. These transfers are necessary to provide you with access to the b6vip platform and related services.

10.2 Where personal data is transferred to a country that does not provide an equivalent level of data protection to Indonesia, b6vip ensures that appropriate safeguards are in place to protect your data. These safeguards include the use of standard contractual clauses approved by relevant data protection authorities, and the selection of service providers that are certified under recognised data protection frameworks.

10.3 By using the b6vip platform, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia in accordance with this Privacy Policy.

11.1 The b6vip platform is intended solely for use by adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.

11.2 If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will take immediate steps to delete that data from our systems and close any associated account.

11.3 If you are a parent or guardian and believe that your child has provided personal data to b6vip, please contact us immediately using the contact details in Section 13 so that we can take appropriate action.

12.1 b6vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, legal requirements, or business operations.

12.2 Material changes to this Privacy Policy will be communicated to registered members via email to the address on file, and a prominent notice will be displayed on the b6vip homepage for a minimum of 14 days following the effective date of the change.

12.3 The "Last updated" date displayed at the top of this page indicates the effective date of the current version of the Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

12.4 Your continued use of the b6vip platform following notification of any change to this Privacy Policy constitutes acceptance of the revised policy.

13.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or b6vip's data handling practices, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer using any of the following methods:

• Email: [email protected] (for privacy-related inquiries, please include "Privacy Request" or "Data Protection" in the subject line)
• Live Chat: Available 24/7 through the b6vip platform interface — our Indonesian-speaking customer support team can escalate privacy requests to the Data Protection Officer

13.2 We will acknowledge receipt of your inquiry within 48 hours and provide a substantive response within 30 days. For complex requests, we may extend this period by an additional 30 days and will notify you of the extension and the reasons for it.